This is a continuation of Target Marketing Magazine’s article about customer segmentation.
Modeling for Performance
Behavioral models can help you refine campaigns and follow-up marketing by allowing you to predict the likelihood of profit-driving behaviors such as payment, multiple orders and renewal. Model-based, predictive segmentations can be applied in the following ways:
Refine descriptive segments to increase campaign [...]
Many people enjoy swapping stories of disasters, but the “saves” are so much more common. Mailing professionals often catch errors on a proof, suggest a redesign that saves handling or postage, fix mistakes on printed pieces with creative ingenuity and maybe some stickers, notice that the list is wrong, catch a huge [...]
According to an article extracted from McKinsey Quarterly by Harvard Business Publishing, purchasers of consumer electronics have greater interest in products offering core benefits at attractive prices than in products with unused bells and whistles.
Consumer Electronics Get Back to Basics
Part of marketing is product design, but I wonder do we need to embrace these [...]
Trendwatching.com’s February 2010 newsletter highlights products that are simple, small and/or cheap. The products and services are designed for low(er)-income users in emerging markets, but manage to appeal to buyers in mature consumer cultures too.
Goods and services especially designed for emerging markets often incorporate one or more of the following characteristics:
Smaller and/or limited number of [...]
Creating and producing direct mail advertising can get very expensive. But that does not mean you have to spend a fortune. You just need to know how to make the most of your dollars.
Mail to your best prospects or customers first.
Don’t drop huge quantities all at once. If you are mailing 50 letters to sell [...]
Practical Ecommerce tells about Fairytale Brownies’ online sales being primarily powered by printed catalogs mailed to approximately 1.8 million households annually. Fairytale Brownies expects to gross roughly $8 million in 2009, with around 60 percent of its revenue from online sales.
“The brownie gift catalog really drives a large portion of our business. Although we do [...]
Use postcards when appropriate. They’re fast, easy and affordable to produce.
If you plan to mail a series of postcards or self-mailers, print all versions at the same time, then mail them over time. The larger your print run, the lower the cost per printed piece.
Consider printing a year’s worth of four-color “shells” or basic templates [...]
Stagger mailing schedules (200 piece mailings still qualify for presorted postage discounts)
Think about new ways to get more from your customer list
Would you tell a different story to someone based on where they live or the business is located?
Would you offer a deeper discount if they have not purchased from you in the last year?
Would [...]