DMNews published a story about trends in marketing campaigns that stress customers’ ideas of “value”.
US consumer spending grew at the fastest rate in three years during the first quarter of 2010, according to figures from the Commerce Department. Overall spending grew 3.6%, with spending on durable goods increasing 11.3%. For nondurable goods, the increase was [...]
The Wellesley Hills Group published a study about trends in Lead Generation. They found leads generated by companies fall into one of three categories, 25% were ready to be contacted by a salesperson, 50% of the leads need more “nurturing”, and 25% were not really qualified to be leads.
We want to help you with nurturing [...]
A recent briefing from Trendwatching.com listed “Statusphere” as a trend to watch. They defined the term as recognition and respect for fellow consumers who are no longer solely obsessed with owning or experiencing the most and/or the most expensive. Those who stray from the “consuming more” path now have eminence too. It is a recognition [...]
DMNews reported the efforts of some well know brands to maintain customer loyalty. Retaining customers has taken on renewed focus for many companies recently in an effort to combat reluctance to spend during the recession. Some loyalty programs have become more elaborate and offer more rewards and discounts than in the past.
“Target is looking for [...]
The Aberdeen Group published a report in December, 2009 that explored customer database practices to reveal how organizations are capturing, storing, analyzing and acting on customer data.
The Best Performing Organizations:
Currently achieve 163% mean class Return on Marketing Investment (ROMI); 9% average year over year growth in ROMI
51% year over year mean class growth in revenue
The [...]
Direct Marketing Magazine shared some ideas about predictive analytics.
Predictive Analytics Road Map
To get the most out of customer segmentation analysis, organizations could create road maps incorporating the following steps:
Determine the Overall Business Objective. Get everyone on the same path and in agreement with what you want to accomplish, such as improving the yield on lead-generation [...]
Direct Marketing Magazine shared some ideas about predictive analytics.
Personalize Customer Relationships
Segmentation is a way of grouping people or organizations with similar demographic profiles, attitudes, purchasing patterns, buying behaviors or other attributes. This helps to understand customers more thoroughly and thus market to them more effectively.
Many businesses use segmentation to recognize that customers have some unique [...]
This is the second part from Target Marketing Magazine’s invitation to take a look at who your customers really are.
What Customers Believe
Understanding customer beliefs leads to building a powerful brand and can pay dividends in creative presentations and communications. Psychographics, or attitudinal data, are generally established by evaluating the thoughts and feelings of various cohort [...]
Target Marketing Magazine printed an invitation to take a look at who your customers really are.
Many marketers think of customers in straight-forward terms: females, 45 to 60 years old, $75,000-plus household incomes, for example. These broad-sweeping descriptors have a place in customer definitions but aren’t the end in defining who does business with you.
Many of [...]
This is a continuation of Target Marketing Magazine’s article about customer segmentation.
Modeling for Performance
Behavioral models can help you refine campaigns and follow-up marketing by allowing you to predict the likelihood of profit-driving behaviors such as payment, multiple orders and renewal. Model-based, predictive segmentations can be applied in the following ways:
Refine descriptive segments to increase campaign [...]