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To-Do List Management

BNET recently interviewed David Allen abut 3 Reasons Your To-Do List Keeps Getting Longer.

Personal organization tools don’t get you organized.
Technology won’t help, it is making things worse.
It’s not about managing time, it’s about managing your attention and focus.

So thinking about your customers, how can you help them? Present your information in a way that allows [...]

An Attachment to Paper

Bain & Company published a brief titled “Publishing In The Digital Era” discussing adoption of E-Readers and the future for the publishing industry.

The report shared that most readers still report an attachment to paper, even younger readers born in the digital age. Paper beats digital information for yielding a response. This supports more wow numbers, [...]

Ways to Turn Around a Bad Day

We all have awful days. Gretchen Rubin, author of The Happiness Project, shared many ways to deal with a terrible day.

Resist the urge to “treat” yourself. Often, the things we choose as “treats” aren’t good for us. The pleasure lasts a minute, but then feelings of guilt and other negative consequences just deepen the lousiness [...]

Reasons For Facebook Unfriending

A University of Colorado Denver Business School student revealed the top reasons for Facebook unfriending, who is unfriended and how they react to being unfriended.

After surveying more than 1,500 Facebook users on Twitter, Christopher Sibona, a PhD student in the Computer Science and Information Systems program, found the number-one reason for unfriending is frequent, unimportant [...]

Understanding Marketing History

One of our favorite quotes is “those who fail to learn from history are doomed to repeat it”.

In a discussion with the members of LinkedIn’s Direct Mail Group, author Dave Lewis, reviewed the history of broadcast faxes as an advertising medium and made some interesting comparisons with e-mail. He concluded that e-mail works great for [...]

Marketing Power

We attended a seminar that suggested that 80% or 90% of people believe posted consumer reviews. The Harvard Business Review’s Daily Stat stated that each year, consumers make more than 500 billion online impressions on one another about products and services.

These WOW numbers reinforce the idea that once your potential customers find you or know [...]

The Value of Touch

The Harvard Business Review Management Tip of the Day talked about how powerful an appropriate pat on the back can be with employees. They reminded us about an abundance of studies demonstrating the power of touch on everything from Rhesus monkeys to students in a classroom.

A pat on the back or a brief touch on [...]

Direct Mail is Adapting

In the August issue of Deliver Magazine, the editors make a case for Direct Mail’s future.

Direct mail is entering a new age. Long an effective marketing device, mail is now being linked with new technologies in astounding ways that improve its effectiveness and bring a new engagement. It wasn’t supposed to be this way. Emerging [...]

Bombardment Can Hurt Consumer Loyalty Too

DMNews posted an article about how customer loyalty practices can build brands. American businesses that have the strongest bottom lines right now are those that enjoy the strongest brand loyalty. More and more organizations are searching ways to gain visibility for and engagement with their brands. Marketers have always known the value of brand building. [...]

Too Much Contact to Businesses Can Hurt

The Harvard Business Review featured some results from a McKinsey & Company study that found that the “most destructive” failures of business-to-business sales reps are too much contact with customers (35%). Customers want to be contacted, not bombarded. The upside of getting things right is significant: A primary supplier perceived as having a high-performing sales [...]