desired communication | Rational Marketing

Study: Most e-mail recipients delete message within seconds

Wow what a headline! The article was posted by BtoB. The study found that more than 50% of e-mail recipients delete messages within two seconds of opening them, according to Salted Services.

Do you want to reach a majority of the people on your list or do you just want to your message to be seen [...]

Interruption Response Depends on Age

Interruption Preferences

Retrovo, a seller of consumer electronics, publishes a report titled, “The Retrevo Gadgetology Report”. They found that almost half (49%) of those under 25 years old did not mind being interrupted during a meal with a text or electronic message, but only 27% of those over 25 felt that way. That means that [...]

People Still Want Mail

In a recent LinkedIn discussion a member of the group overheard a conversation at a table in a restaurant between two couples…

… One couple recently bought a home, and they were excited about it. Although they had the new address for a couple of months, they were disappointed that they haven’t gotten any mail yet. [...]

The Power of Mail

In a column for Deliver Magazine titled “Power in the Mailbox” author Steve Cuno, told about a friend who received a personal note from the president of her bank, just to check up and make sure the bank was treating her well. Thanks (perhaps ironically) to e-mail and the Internet, direct mail may now be [...]

Direct Mail Works

Smart Money Magazine published an article in the June issue with the title “Why Your Mailbox Runneth Over”. The article stated that charities still rely heavily on direct mail as a fund-raising tool. Nonprofits spent $1.8 billion on direct-mail solicitations in 2009.

Pasadena, Calif., marketing consultancy Russ Reid Co. found that fund-raising campaigns with 12 to [...]

Tips for Giving Advice

What is the best way to give advice and feedback? Why do you want to get better at the art of giving good, old-fashioned advice. It is less about the quality of advice and more about the way it’s delivered. The way advice is given can inadvertently increase the receiver’s resistance to hearing it or [...]

More Evidence that Paper and Print Feel Better

Deliver Magazine reported on a survey conducted by Harris Interactive that found that 64 percent of employed US adults say print media is easier to read than the digital equivalent. 68 percent say that they feel more comfortable reading something on paper than on screen, suggesting that we associate things we can touch and feel [...]

Try Postcards

ABC15 ran a story about a family that has been trying to find their lost pet dog. They have put posters up everywhere, taken fliers to area veterinarians, and now they are trying postcards. The story featured a service that creates postcards to saturate the neighborhood with a photo of the lost pet, some basic [...]

A College Student’s View of the Mail

Loyola University student Andy Dorsey describes his feelings about personal postal mail in an opinion-editorial.

“Sure, it’s cheaper and easier to e-mail people, but it’s just not the same. When you see an e-mail in your inbox, you probably dread the homework assignment, request to attend an event or at the very least, the obligation of [...]

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