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The Three Minute Rule

Harvard Business Review recently posted an article by Anthony Tjan, CEO, Managing Partner and Founder of the venture capital firm Cue Ball.

He suggested that one way to know and understand customers better is by studying the broader context in which your customers use your product or service. To do this, ask what your customer is [...]

Life Changing Opportunities

In December 2009, Deliver Magazine did a summary of statistics about new parents that they extracted from TheBump.com.

69% of new and expecting moms use the samples received in pregnancy and parenting gift packs
$3,342.00 is the average amount spent during the [...]

List selection strategies

The list could be the most significant factor in the success or failure of a direct mail campaign. Regardless of how strong the creative and message may be, if the message isn’t communicated to the right audience, the impact will be compromised.

Surprisingly, few marketers spend the time and energy to accurately identify their audience. In [...]

Marketing in Tough Times

These are ideas we shared some time ago. They are still true.

Don’t cut your marketing budget! Those businesses that continue to advertise will triumph when the economy picks up (and it will).

Let your customers help you. Retaining your existing customers and getting repeat business from them should be your highest priority. Customer testimonials are extremely [...]